Refund Policy

1. General Policy

Fees once paid through the online payment system are generally non-refundable.

2. Exceptional Cases

Refunds may be considered in the following situations:

• Duplicate payment made by mistake
• Incorrect payment amount entered accidentally
• Technical error during transaction processing

3. Refund Request Timeline

Refund requests must be submitted within 7 days from the date of the transaction.

4. Required Information

To request a refund, please provide the following information:

• Student Name
• Transaction ID / Payment Reference Number
• Payment Date
• Amount Paid
• Reason for refund request

5. Refund Processing

If approved, the refund will be processed to the original payment method within 7–10 working days.